Skills and automations

Turn your team’s best work into a reusable skill.

Start with a job your team knows well. Attach its context, tools, controls, and result; test the complete draft; then publish the reviewed method for people and agents to use.

CAPABILITY DRAFT · VERSION 4

Prepare a renewal brief

Owned by Revenue Operations · ready for owner review

Context
Account + Support collections
Tools
Salesforce lookup · task and email drafts
Controls
Private notes excluded · CRM write needs approval
Evaluation
Definition scan clear · 24 of 24 cases passed

Job-first builder

Start with the useful result, then make every part inspectable.

Describe the job yourself or begin with a cited pattern from work you choose. The builder keeps context, method, tools, controls, result checks, evaluation, and publication state together.

  1. 01

    JOB

    Describe the job or start from a discovered pattern

    Prepare a cited renewal brief, propose the next CRM step, and draft the reviewed follow-up.

  2. 02

    CONTEXT + TOOLS

    Attach the sources and tools the job needs

    Use the account and support collections, Salesforce account lookup, task drafting, and email drafting.

  3. 03

    CONTROLS + RESULT

    Define what may be released, changed, and confirmed

    Exclude private notes, require approval for the CRM write, and confirm both the cited brief and downstream update.

  4. 04

    SCAN + TEST

    Check the complete draft before review

    Scan the definition, run representative evaluations, and keep failures and corrections with this draft version.

  5. 05

    OWNER REVIEW

    Publish the exact version the owner reviewed

    Revenue Operations reviews the method, controls, evaluation, and intended catalog availability before publication.

Optional automation binding

Add triggers and durable execution when the job needs them.

The skill defines the reviewed method. An automation binding can start it from an event or schedule, compare a new version safely, wait for people or systems, and recover without repeating work.

  • TRIGGER

    Start from a person, event, schedule, or API

    Run the same skill on demand or when a qualifying event, schedule, or API call starts it.

  • SHADOW

    Compare a new version before release

    Test representative cases without letting trials create external changes.

  • WAIT

    Pause without losing progress

    Keep inputs, decisions, deadlines, and remaining steps while work waits for a person or system.

  • RECOVER

    Resume after a failure

    Confirm what happened before retrying, then keep the final result with the run.

The same published skill can also run on demand without an automation binding. Prefer a ready-made starting point? Adapt a reviewed template to your sources and team.

Browse templates

Build your first skill

Start with work your best operator knows how to do well.

Describe the job, connect its context and tools, and test the complete draft before your team publishes it.